Best Auto Repair, San Diego

CONTACT US
  • 619-280-2354

  • 6008 Mission Gorge Rd Suite B
    San Diego, CA 92120

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INSURANCE QUESTIONS

Working Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat Closed
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 619-280-2354 or make an appointment online!

What People Say About Us

  • reviewicon
    , 09/27/2022

    They were so nice to work with and super friendly, were able to identify the issue quickly whereas another shop was not, fix damage the other shop did, and they did it all quickly! I’ll definitely be returning for my next auto repair needs.

  • reviewicon
    , 09/07/2022

    I was in town for the week moving my son into his condo for school. On the way down my car temp started to go up to 3/4! Pulled over and I had a leaky heater hose. I googled auto repair in my area and MVAC popped up at the top and I noticed they had great reviews and in business for a long time and they were only one mile away. I called and spoke to a young lady and told her my situation. I know most repair shops schedule you days or weeks out but I was leaving in 2 days. That's when she let me speak to Marvin (I think the owner) and he said bring it in and we'll take a look. Marvin was very accommodating and he called me back 30 min after dropping off the car. He was able to replace the parts the same within a few hours and I was back on the road by 5:pm, 3 hours later. He did what needed to be done and didn't charge me extra or try to upsell me a new engine...lol OMG that's what I call a lifesaver! I was able to stick to my schedule and get my son moved in! I HIGHLY recommend Marvin and his shop to anyone!!!

  • , 08/11/2022

    Honest mechanics and quick turnaround. Will be going for all oil changes on my car now and in the future.

  • , 02/12/2022

    These guys are not only great mechanics who keep me on top of all my maintenance, but they are very honest!

San Diego
  • reviewicon
    , 01/04/2022

    Honest, friendly ownership and good mechanics.

  • reviewicon
    , 10/15/2021

    MVA is my go to for all automotive repairs. Honest and Integrity. Eric and his staff are extreme knowledgeable and courteous and know their craft. Very reasonably priced and always follows up on service work performed. I highly recommend them for all of your automotive repair needs.

Call us for service: 619-280-2354

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