Best Auto Repair, San Diego

CONTACT US
  • 619-280-2354

  • 6008 Mission Gorge Rd Suite B
    San Diego, CA 92120

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WHEN ACCIDENTS HAPPEN

Working Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat Closed
  • Sun Closed

WHEN ACCIDENTS HAPPEN

How to Respond in a Tough Situation

Being in a car accident is the last thing anyone wants - but when it does happen, there are ways of making sure that the legal and insurance issues are handled with as little stress as possible.

  • First of all - stay calm.
  • If someone is injured, be sure to call for medical help.
  • Make sure you call the police.
  • Don't publicly make any statements where you either accuse the other person of causing the accident or take all the blame yourself. It could open you up to legal problems.
  • Whatever you do, don't leave the scene until you've had a chance to talk with the officer and you've gotten their name. It's important to make sure that your side of the story goes on the record. Afterward, it's a good idea to get a copy of the police report.
  • Make sure you have a pre-printed copy of your insurance information in the glove compartment, along with a camera you can use to provide pictures for the insurance company. A disposable camera with a flash for nighttime or interior shooting is usually best for this.
  • In dealing with the other driver, make sure you get their name, address, driver's license number and insurance information - and that they get the same information from you.
  • Also, make sure to get information from any witnesses as well.
  • Make sure you get pictures of any physical evidence of what could have caused the accident.
  • Write down pertinent details such as where the accident took place, what the weather was like, etc.
  • Once the information's exchanged, report the accident to the insurance company immediately, even if it's not your fault.
  • Make sure you understand how you're covered, and don't be afraid to ask the insurance company to explain the conditions of your coverage and payments.
  • Don't be afraid to seek legal advice - and don't sign anything if you don't understand it.
  • When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
  • Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.

    You have a right to know what kind of parts are being used on your vehicle, and to know if your insurance policy dictates what kind of parts can be used in your car. If your policy lets you choose, you have the right to decide for yourself.
  • An insurance company also has the right to inspect your vehicle, but it is not required to do so. In addition, they cannot require you to visit one of their own claim centers.
  • And finally: Make sure you learn from this accident, but also let yourself move on from what happened. Everyone has an accident once in a while - it's just something that happens.

Remember - Drive Safely!

Want more information on your rights? To make an appointment, call us at 619-280-2354 or make an appointment online!

What People Say About Us

  • reviewicon
    , 09/27/2022

    They were so nice to work with and super friendly, were able to identify the issue quickly whereas another shop was not, fix damage the other shop did, and they did it all quickly! I’ll definitely be returning for my next auto repair needs.

  • reviewicon
    , 09/07/2022

    I was in town for the week moving my son into his condo for school. On the way down my car temp started to go up to 3/4! Pulled over and I had a leaky heater hose. I googled auto repair in my area and MVAC popped up at the top and I noticed they had great reviews and in business for a long time and they were only one mile away. I called and spoke to a young lady and told her my situation. I know most repair shops schedule you days or weeks out but I was leaving in 2 days. That's when she let me speak to Marvin (I think the owner) and he said bring it in and we'll take a look. Marvin was very accommodating and he called me back 30 min after dropping off the car. He was able to replace the parts the same within a few hours and I was back on the road by 5:pm, 3 hours later. He did what needed to be done and didn't charge me extra or try to upsell me a new engine...lol OMG that's what I call a lifesaver! I was able to stick to my schedule and get my son moved in! I HIGHLY recommend Marvin and his shop to anyone!!!

  • , 08/11/2022

    Honest mechanics and quick turnaround. Will be going for all oil changes on my car now and in the future.

  • , 02/12/2022

    These guys are not only great mechanics who keep me on top of all my maintenance, but they are very honest!

San Diego
  • reviewicon
    , 01/04/2022

    Honest, friendly ownership and good mechanics.

  • reviewicon
    , 10/15/2021

    MVA is my go to for all automotive repairs. Honest and Integrity. Eric and his staff are extreme knowledgeable and courteous and know their craft. Very reasonably priced and always follows up on service work performed. I highly recommend them for all of your automotive repair needs.

Call us for service: 619-280-2354

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