Best Auto Repair, San Diego

CONTACT US
  • 619-280-2354

  • 6008 Mission Gorge Rd Suite B
    San Diego, CA 92120

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Auto Insurance FAQs

Working Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat Closed
  • Sun Closed

Auto Insurance FAQs

Auto Insurance FAQs

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company. If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Who do I call to file a claim?

Reach out to your agent or insurance provider. If someone else is liable for your damages, it's essential to also get in touch with their insurance agent or company. The assigned adjuster will then guide you on any further necessary actions.

What does my policy require me to do after an accident?

Inform your insurance provider about the accident's details, including the time, location, and circumstances of the incident. Provide the names and addresses of individuals injured in the accident as well as any potential witnesses. Collaborate fully with the investigation process. Lastly, acquire or grant authorization for your insurance company to secure necessary documents, medical records, and relevant information.

Want more information on your rights? To make an appointment, call us at 619-280-2354 or make an appointment online!

What People Say About Us

  • reviewicon
    , 04/03/2025

    Thank you to Marvin, Eric, and the MVAC team for taking such good care of my car. They always do great work, and I’ve been trusting them with my car for years. I highly recommend this auto shop.

  • reviewicon
    , 03/30/2025

    I take all my cars there for now on ,some places are just in and out but these guys will let you kno wats wrong with your car and let you kno wats more important to fix first and they take there time and expert advice .thank you

  • reviewicon
    , 03/27/2025

    Marvin was and the team are fantastic. They are super fast and reliable. Love them.

  • reviewicon
    , 03/17/2025

    Brought my car in for a standard service. Was able to get in very quickly and waited while they completed the oil change and related service. I was out of there in under an hour. Good coffee, too.

  • reviewicon
    , 02/28/2025

    Honest advice, great service and no surprises on the price of repairs.

  • reviewicon
    , 02/27/2025

    I was referred to come here by discount tires to get my tire pressure monitor fixed as It broke. Unfortunately, I had a frozen lug nut. Discount tires was not able to fix it. So, they referred me to Mission Village. I ended up going there about two weeks later and they were able to fix my lug nut. Give my vehicle a check up for 100,000 miles and take my car to discount tire to get my tire pressure monitor replaced. they also took my car to discount tire to get the lug nut replaced so as a drop off and pick up that was made significantly easier. Great customer service would highly recommend them

Call us for service: 619-280-2354

ASE Master Technician
AutoWares - Auto Value - CSC
ASE (Automotive Service Excellence)
BG Products
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