Best Auto Repair, San Diego

CONTACT US
  • 619-280-2354

  • 6008 Mission Gorge Rd Suite B
    San Diego, CA 92120

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Auto Insurance FAQs

Working Hours
  • Mon 7:30AM - 5:30PM
    Tue 7:30AM - 5:30PM
  • Wed 7:30AM - 5:30PM
    Thu 7:30AM - 5:30PM
  • Fri 7:30AM - 5:30PM
    Sat Closed
  • Sun Closed

Auto Insurance FAQs

Auto Insurance FAQs

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company. If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Who do I call to file a claim?

Reach out to your agent or insurance provider. If someone else is liable for your damages, it's essential to also get in touch with their insurance agent or company. The assigned adjuster will then guide you on any further necessary actions.

What does my policy require me to do after an accident?

Inform your insurance provider about the accident's details, including the time, location, and circumstances of the incident. Provide the names and addresses of individuals injured in the accident as well as any potential witnesses. Collaborate fully with the investigation process. Lastly, acquire or grant authorization for your insurance company to secure necessary documents, medical records, and relevant information.

Want more information on your rights? To make an appointment, call us at 619-280-2354 or make an appointment online!

What People Say About Us

  • , 02/01/2024

    Called in to get a service paid by Discount Tire. I was welcomed to come in asap, customer service was humble and helped to take care of my vehicle maintenance 100%. I had some wait but again I was welcomed in at short notice and I was able to get my vehicle back within 2 hrs, which was not a problem at all. I was happy to drive home safe! Thank you!

  • , 11/17/2023

    GREAT customer service. Very knowledgeable and thorough. Ask for Marvin he's as honest as they come. I won't take my cars anywhere else.

  • , 08/31/2023

    Fair and honest. Great service. I've been going here for years with several cars, Toyota, Ford, Acura, BMW they do it all. They recently took care of my son's brakes and with him being a new driver I feel so secure knowing they did the work. I highly recommend!

  • , 08/02/2023

    Finding a mechanic is stressful. Visiting Mission Village Auto renewed my faith in the industry. They were compassionate and patient while going above and beyond to diagnosis the issue with my car. If you are looking for a reliable and respectful garage, look no further.

San Diego
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    , 03/28/2023

    I was referred here by Discount Tire and they were very thorough and quick to fix the issues with our car.

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    , 03/11/2023

    Best shop in San Diego, fast and reliable service. They've completed a variety of large and small repairs on my vehicle, and I wouldn't trust anyone else. Really a fantastic place. Highly recommend.

Call us for service: 619-280-2354

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